Welcome to Tier Gift
2X Points on Birthday Applicable only to the first transaction of birthday month
Birthday VoucherWith minimum spend of $100
Early Access to New Product Launches
Invitation to Events, Workshops & Seminars
$1 = 1 Point
$1 = 1.2 Points
$1 = 1.5 Points
500 Points = $25
1,000 Points = $50
1,500 Points = $100
2,000 Points = $150
SKINSIDER REWARDS CLUB FAQ
WHAT IS SKINCEUTICALS SKINSINDER REWARDS CLUB?
SkinCeuticals Skinsinder Rewards Club is a loyalty program by SkinCeuticals (a member of the family of brands under the L'Oreal Singapore Pte. Ltd. portfolio).
HOW DO I REGISTER FOR A SKINSIDER MEMBERSHIP ACCOUNT?
To register for a Skinsider membership account, simply head down to SkinCeuticals authorized retailers (TANGS at Tang Plaza or BHG Bugis) and speak to our advisors. Only profiles that agreed to be part of SkinCeuticals Singapore's membership program and its terms & conditions will be enrolled into the program.
WHEN IS MY SKINCEUTICALS SKINSIDER REWARDS ACCOUNT ACTIVATED?
Your SkinCeuticals Skinsider Rewards Club membership account will be activated on the day of successful registration at SkinCeuticals authorized retailers (TANGS at Tang Plaza or BHG Bugis).
WHERE CAN I FIND MY SKINCEUTICALS SKINSIDER REWARDS CLUB MEMBERSHIP ID?
Your SkinCeuticals Membership ID is the mobile number which was used during registration.
Please remember to provide your mobile number to our advisors when enquiring about your SkinCeuticals Skinsider Rewards Club account at SkinCeuticals authorized retailers (TANGS at Tang Plaza or BHG Bugis).
HOW DO I EARN SKINCEUTICALS SKINSIDER REWARDS POINTS?
You can earn SkinCeuticals Skinsider Rewards Points when you make purchases of SkinCeuticals products and services with our authorized retailers and partners (TANGS at Tang Plaza and BHG Bugis).
Every S$1 (nett spend) (excluding GST, service charges, credit card charges/fees, and other transaction fees) on Qualifying Purchases will earn 1/1.2/1.5 SkinCeuticals Skinsider Rewards Point on your membership tier of Silver/Gold/Elite respectively. SkinCeuticals Skinsider Rewards Points will be rounded down to the nearest whole number.
HOW LONG DOES IT TAKE FOR MY EARNED SKINCEUTICALS SKINSIDER REWARDS POINT(S) TO BE REFLECTED IN MY ACCOUNT?
Any SkinCeuticals Skinsider Rewards Points earned from the Qualifying Purchases will be reflected in your account within one (1) working day after the date of purchase at SkinCeuticals authorized retailers.
CAN I TRACK MY SKINCEUTICALS SKINSIDER REWARDS POINTS ONLINE?
Yes, you may log in here to check the points summary of your Skinsider Rewards Club membership account.
HOW DO I UPDATE MY SKINCEUTICALS SKINSIDER REWARDS CLUB ACCOUNT INFORMATION?
Please log in to your account here and update your information at any time. You will be awarded a one-time fifty (50) Skinsider Rewards Points upon full completion of your profile.
HOW DO I REDEEM MY SKINCEUTICALS SKINSIDER REWARDS POINTS?
Points may be redeemed via (i) Members Portal or (ii) SkinCeuticals Advisors at SkinCeuticals TANGS at Tang Plaza or BHG Bugis:
(i) Please log into your account here and go to 'SKINSIDER REWARDS' to choose the gift that you would like to redeem with your available SkinCeuticals Skinsider Rewards Points and select the respective outlet for your redemption.
(ii) You may also redeem your points via SkinCeuticals Advisors at SkinCeuticals TANGS at Tang Plaza or BHG Bugis.
Gift redemption will expire 30 days from date of redemption and is only available for offline redemption at any SkinCeuticals TANGS at Tang Plaza or BHG Bugis.
Only one (1) voucher may be used against one (1) SkinCeuticals product. Multiple vouchers may be used in a single transaction if there are multiple SkinCeuticals products purchased in the same transaction.
All vouchers (Gift Vouchers and Tier Upgrade Vouchers) cannot be used together with other ongoing promotions.
HOW LONG ARE SKINCEUTICALS REWARDS VOUCHERS VALID FOR?
All Gift Vouchers are valid for thirty (30) days from the date of redemption via Skinsider Rewards Club Members' Portal or via SkinCeuticals Advisors at SkinCeuticals TANGS at Tang Plaza or BHG Bugis.
Gift Vouchers can only be used offline at SkinCeuticals TANGS at Tang Plaza or BHG Bugis.
WHAT HAPPENS IF I MAKE EXCHANGES AND REFUNDS?
Any vouchers redeemed and used with points from the transaction will be deemed invalid and the voucher value will not be refunded. Any points earned from the refunded transaction will also be invalid and member tier may be downgraded if necessary.
WILL MY MEMBERSHIP TIER EXPIRE?
Each Membership Tier is valid for twelve (12) months from the date: (i) of activation; or (ii) where the account is upgraded to the next higher tier whichever is later. For example, a 'Silver' tier account activated on 1 January 2021 will maintain the 'Silver' tier' until 31 December 2021. If the same 'Silver' tier account is upgraded to 'Gold' tier on 1 June 2021, the account will maintain the 'Gold' tier until 31 May 2022, unless the account is upgraded to the next ‘Elite’ tier. 'Gold' and 'Elite' tiers will be downgraded to the next tier if the respective requalification thresholds are not met.
HOW DO I RE-QUALIFY FOR MY MEMBERSHIP TIER?
'Silver' Tier - No need to requalify as members in this tier will not be downgraded.
'Gold' Tier - Accumulate a minimum of S$500 in nett spending over 12 months to re-qualify for your 'Gold' Tier. Members who do not manage to accumulate S$500 spend will be downgraded to 'Silver' Tier.
'Elite' Tier – Accumulate a minimum of S$1,500 nett spending over 12 months to re-qualify for your 'Elite' Tier. Members who do not manage to accumulate S$1,500 spend will be downgraded to 'Gold' or 'Silver' Tier accordingly.
WILL MY SKINCEUTICALS SKINSIDER REWARDS POINTS EXPIRE?
Your SkinCeuticals Skinsider Rewards Points will expire on each anniversary of the date of activation of your account (see Q3). For example, if your account was activated on 1 January 2020, your SkinCeuticals Skinsider Rewards Points earned between 1 January 2020 and 31 December 2020 will be valid until 31 December 2020. If the same account (which was activated on 1 January 2020) was updated to the next tier on May 1, 2020, your SkinCeuticals Skinsider Rewards Points will continue to expire on December 31, 2020.
HOW DO I REDEEM MY BIRTHDAY DISCOUNT OR OTHER SKINSIDER REWARDS CLUB BENEFITS?
SkinCeuticals Skinsider Rewards Club members are entitled to a one-time discount during their birthday month. Birthday discount is only available for offline redemption at SkinCeuticals TANGS at Tang Plaza or BHG Bugis. Birthday discount is limited to one redemption per profile per year during the birthday month as recorded upon profile registration.
All other benefits can be redeemed offline at SkinCeuticals TANGS at Tang Plaza or BHG Bugis.
|Skinsider Rewards Club Benefits||Offline Redemption|
|Points Redemption (Gift)||✓|
|Points Redemption (Voucher)||✓|
|Tier Welcome Gift||✓|
|Birthday Benefits (Discount)||✓|